The Greatest Generation by Tom Brokaw

Preferred format: Digital
Attempted place of purchase: Barnes and Noble *and* Amazon
Reason for Lost Sale: Other Contacted Barnes & Noble to call their attention to the error.
Price of Lost Sale: 13.99 USD – US Dollar
Country of Lost Sale: United States
What you did instead: Bought a different book

Comments: I can’t buy the book I actually want because there appears to have been an error, and the problem seems to have originated with the publisher, given that it’s the exact same issue at both Amazon *and* Barnes and Noble.

When you go to the page for The Greatest Generation, the digital copy actually links to a different book, The Greatest Generation Speaks. This is true for both Nook and Kindle editions, which is why I suspect that the error started with the publisher. As best I can tell, the book I want to actually purchase isn’t available in digital format.

I sent an e-mail to B&N’s customer service department to let them know about the problem, so hopefully, it will get corrected. In the meantime, I guess I’ll go do some chores.

Agent: Unknown